A new healthcare landscape has raised the bar for patient expectations and created unprecedented pressure on today’s clinicians and staff members. At a time when tight margins and staffing shortages make retention of patients and providers essential, practice leaders need to take a new approach to creating the optimal experience for everyone in the clinic.
Join us on Tuesday, February 27, 2024, at 9:00 AM MST (11:00 AM EST) for a free webinar where we’ll discuss how to create the ideal practice experience in 2024. Hosts Heidi Jannenga, PT, DPT, ATC, Co-Founder and Chief Clinical Officer of WebPT, and Michelle Babcock, PT, MSPT, Chief Experience Officer at Spooner Physical Therapy, will explore how patient expectations and demands on providers have changed—and how you can stay one step ahead of retention issues.
The webinar will be roughly 60 minutes long (with 45 minutes of presentation and 15 minutes of live Q&A). If you can’t make the live event, don’t worry; everyone who registers will receive a recording at a later date.
Webinar Presenters
Heidi Jannenga
PT, DPT, ATC
WebPT Chief Clinical Officer and
Co-Founder
WebPT
Michelle Babcock
PT, MSPT
Chief Experience Officer of
Spooner Physical Therapy